Christophe Debourle
Datacenter manager
45 years old
Courbevoie (92400) France
Professional Status
Employed
Open to opportunities
project manager/user recovery site manager/product owner
Square IT Services
February 2018
to April 2022
- IT consultant for Société Générale
- In charge of users recovery sites, managing a team of 4 technicians
- Project manager for users services
- Owner of a software for IT equipments stock management
- Setting up a project for a new users recovery site system with laptops, collaborating with chinese, english and switzerland teams
- In charge of setting up recovery tests operations with the users
- Setting up a new supervision room for the network support team
- Reorganization of the service and hardware catalogue of our team
- Setting up a software for IT equipments stock management from scratch with all processes , architecture, developments and interactions with other Société Générale softwares
- incidents/post mortems/changes management
Datacenter engineering
Square IT Services
Since February 2015
- IT consultant for Euronext technologies in the datacenter engineering team
- Bilingual English/French position in Paris, coordinating with teams in Europe, mainly from Belfast and London
- In charge of the on-site technicians team (~10 people)
- Datacenters technical management and optimization (3 datacenters / 6 rooms: ~3500m²)
- Achievement of the DR datacenter relocation project by building a new datacenter in Paris
- Datacenter creation : realization studies, defining the needs and budget, service provider and supplier selection, on-site team creation and training
- New buildings supervision in Paris and Porto concerning the creation of their technical rooms, network and patching
- Project management coordination across all teams (network, security, storage and system teams)
- Change, incident and problem management
- DCIM tool implementation using OpenDCIM
- Responsible for mechanical and electrical systems, physical security, facility management, and safety
- asset management (storage, orders, follow-up)
Datacenter manager
Square IT services
Since March 2014
Full-time
Paris
France
- IT consultant fo Albiant IT
- Datacenter facilities architect
- Project management coordination with clients and technical teams
- Datacenters technical management and optimization (3 datacenters / 10 rooms: ~8000m²)
- Datacenters infrastructure study and recommendations
- Implementation of a datacenter management software (using Visio then Open-DCIM)
- Integrating network equipements (data storage, SAN, LAN, switch... EMC² VMAX, VNX, VPLEX, Pseries, Z....)
- Submitting and tracking of quotations for all technical tasks in datacenters
Datacenter manager
Square IT services
February 2010
to February 2014
Full-time
La Défense
France
- IT consultant for Société Générale Group
- Technical management and optimization for all IT rooms (datacenters and buildings technical rooms, ~11000m² for Datacenters and ~600m² for technical rooms)
- Datacenter management (UPS systems, Air Conditioners, Security devices, fire protection systems, safety equipments etc.)
- Project management coordination across all teams
- IT strategic planning for infrastructure and systems, using best practices and service delivery
- Participating in writing standards for the datacenter and technical rooms urbanization
- Incident and problem manager (crisis management and operational risks)
- Change manager (compliance tests,risk management, analysis of criticality and relevance, electricity, air conditioning and each modification in the datacenters and technical rooms )
- Participated in the development of a datacenter management software (NLYTE)
- Responsible of rooms layout, oversaw all remote technical staff and the capacity planning
- Responsible for mechanical and electrical systems, physical security, facility management, and safety
- Management of all datacenter IT functions: deployment, break fix and move/add/changes for servers, network equipment and other devices
- Participated in the management of Datcenters relocation
- Prepared and coordinated annual DR tests and powerdowns
- Bringing the development and maturity of ITIL practices, processes and procedures around operations, incident management, change management and problem management
Network technician
Galaxy software
January 2009
to January 2010
Full-time
Paris
France
- IT consultant for Lazard Freres
- IT support for all hardware and software issues
(Team of 2 people for 100 users: traders and VIPs) - IT asset management
- Blackberries management and configuration
- Bloomberg and Reuters software configuration and management
Network technician
Galaxy software
October 2007
to December 2008
Full-time
La Défense
France
- IT consultant for Société Générale Asset Management Bank (SGAM)
- Users IT support for all hardware and software issues
(Team of 2 people for 300 users: traders, VIPs, salespersons, developers, RH) - Establishing test and certification procedures for new softwares and documentation writing
- Management of Cisco catalyst switches (SecureCRT software)
- Lotus Notes 5.0 and Windows server 2000 admin
- Cable fitter for IT cabinets (server, network and telephony)
- Cable testing (certification, qualification and verification) for RJ45 and Fiber Optic with FLUKE Network tools
- Backups management (tapes , snapshot Windows and NetBackup software)
- Blackberries management and configuration
- Qualiparc software admin for IT asset management
- Environment : Windows/Mac, remote assistance softwares (Goverlan/VNC), Norton Ghost and RIS for software deployment, VMware for software testing
IT asset manager
Galaxy software
August 2007
to September 2007
Full-time
Paris
France
- IT consultant for ODDO & Cie
- Short term replacement mission to manage all the IT assets
- Placing orders and managing transportation, reception, stocks and deployment of the assets
- Management of users move
- Installation and support of Bloomberg and reuters equipments
- Qualiparc software admin
Level 2 support technician
Galaxy Software
November 2006
to June 2007
Full-time
Paris
France
- IT consultant for Banque de France
- Diagnosis of desktop, application, networking and infrastructure issues for different users population (VIP, developers, normal users, for all their softwares)
IT support engineer
Galaxy Software
August 2003
to September 2006
Full-time
Paris
France
- IT consultant for BNPPARIBAS
- Dedicated support to VIPs
- Evolved to Expert technician in the call center
(Team of 4 experts managing 3 sites (~900 users)) - Servers + IT rooms management
- Creation and support of a backup system on tapes
- Monitoring/auditing network and data traffic
- Managed and administered SDO (BNPPARIBAS software for bank accounts management) servers and clients
- Users (active directory), antivirus, backups and updates management
- Establishment of a planning for the team and tasks reporting
- Environment : Windows NT/2000 & O/S2 servers, Windows 98/XP clients, remote assistance (Dameware, SMS, mstsc), Norton Ghost, Lotus Notes 5, Arcserv
Senior computer technician
CS - Communication Systèmes
April 2002
to July 2003
Full-time
Boulogne / La Défense
France
- IT consultant for EDF
- Assigned alone on Boulogne Billancourt EDF building (500 users RH and VIP population), and in a team of 4 techs on la Défense building (800 users + other buildings including power plants), to maintain the IT assets/environment (using SMS, Dameware and Pc anywhere softwares)
- Installation and configuration of Windows NT desktop and servers + Novell 4
- SAP client installation and configuration
- NOVELL & Windows 2000 servers admin
- Deployment of Lotus Notes 5.0 and Microsoft Office 2000
- Shared knowledge by training new recruits
Network and computer support technician
Infogrames
May 2000
to December 2001
Cooperative Education Work
Paris
France
- IT asset management and Windows/network Jr admin (Windows 2000 for desktop, NT for servers, ~150 users)
- Computer support technician
- PABX management (MATRA brand)
- Purchasing of new hardware/software
Network and computer support technician
Gt Interactive software
September 1999
to May 2000
Cooperative Education Work
Paris
France
- IT asset management (~30 users , mainly VIPs)
- Jr Windows/network admin (NT4 for ~30 users , files, oracle and printing servers)
- Access 97 database creation
- Norton ghost images creation
- Project manager/sponsor training course
- Risks management
- MS Project
- Tests and validation (Quality Center)
- Methods : ITIL, PMI, AGILE & SCRUM
- Oracle SQL
- Management : time management, conflicts management, study of the role and behavior of the consultant
- Outlook, Word, Excel, Project, Access, Visio
- Windows desktop and server
Two-year technical degree in computer sciences and management (sandwich course combining studying + working experience)
French high school diploma in sciences (mainly maths/biology/physics)
With physics specialisation
With physics specialisation